Refund policy

Return & Exchange Policy — Basics 71

We stand behind the quality of every piece we create.
If something isn’t right, we’re here to help.


Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Item must be unworn, unwashed, and in original condition

  • All original tags must be attached

  • Item must be returned in original packaging

Items that do not meet these conditions may not be accepted.

Return shipping costs are the responsibility of the customer.

Original shipping fees are non-refundable.


Exchanges

Need a different size?

Exchanges are accepted within 14 days of delivery.
Customers are responsible for return shipping costs.

Once we receive and inspect the original item, we will ship the new size.


Final Sale

Items marked as Final Sale cannot be returned or exchanged.


Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 5 days of delivery with photos and your order number. We will resolve the issue as quickly as possible.


How to Start a Return

To initiate a return or exchange, email:

mybasics71@gmail.com

Include your order number and reason for return.