Shipping policy

Shipping Policy — Basics 71

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders received after 2:00 PM (EST) will begin processing the next business day.
Processing times may be longer during peak seasons (e.g., holiday sales) or special product launches.

Domestic Shipping (U.S.)

We offer the following domestic shipping options:

Standard Shipping

  • Estimated delivery: 3–7 business days nationwide

  • Cost: Free on U.S. orders over $60

  • Orders under $60: calculated at checkout based on carrier rates

Expedited Shipping (optional)

  • Estimated delivery: 2–3 business days

  • Cost: calculated at checkout

Note: All delivery timeframes are estimates and start from the date of shipment, not the date of order. During high volume periods, delivery may take longer.

International Shipping

We ship worldwide!
International shipping charges and delivery times vary by destination and are calculated at checkout.
Customers are responsible for any customs duties, taxes, or import fees charged by their local customs office.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
Use this tracking number to check the status of your delivery.

If you do not receive tracking details within 5 business days of your order, please contact us at support@[yourstore].com.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes for expedited deliveries.

  • Some remote or international destinations may have limited shipping options.

  • If your order cannot be delivered to your selected address, we will contact you.

Delayed or Lost Shipments

If your package is lost or significantly delayed, please contact us as soon as possible.
We’ll work with the carrier to locate your order or provide a replacement/refund where appropriate.

Additional Notes

  • Estimated delivery times are not guaranteed and can be affected by weather, carrier delays, and other factors outside our control.

  • All shipments are insured for lost or damaged items. In the rare event that an item arrives damaged, please contact us with photos and order information.

Contact Us

Have questions about your shipment?
Email us at mybasics71@gmail.com or use the Contact form on our website.